Customer Care

We are here to assist you with all non-technical inquiries, including matters related to orders, returns, shipping, and pricing. Our dedicated team is committed to providing you with prompt and friendly support, ensuring a smooth and pleasant experience.

Monday to Sunday：

7:00 AM to 11:00 PM

Headquarters Services：

MOB:+ 86-139 1763 1707(Whatsapp)

Email:service@cycjet.com

Local Services：

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Customer care options

Blanket purchase orders

Our Blanket Purchase Orders offer a convenient, "zero-touch" solution for customers who find it difficult to place orders online. By simply issuing a single purchase order valid for up to 12 months, you can effectively maximize equipment uptime and significantly minimize unexpected downtime caused by inventory shortages. Furthermore, you benefit from exceptional flexibility—simply contact CYCJET at any time to easily adjust order quantities and delivery dates.

Request a blanket PO

Submit purchase orders

To submit purchase orders for supplies and parts, simply email a PDF of your order to our Customer Care team. This streamlined process ensures prompt processing and efficient handling of your requests.

Email POs to our Customer Care team at:

Email address：

sales@cycjet.com

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